Capture life: Shelby Lane Photography

Hotmail Accounts and Studio Holiday Hours

I hope everyone is done with their Christmas shopping and enjoying the season!  Here are just a couple of quick updates from me (and then I hope to be around later to post some recent session images, too).

If you have a Hotmail account and have emailed me -- I have replied, but I'm betting you did not get it.  Today I got a TON of "undeliverable" receipts.  Apparently Hotmail has taken offense at either something in my host's email servers or in my own email address, because it says that all of my messages to Hotmail users are "rejected due to policy reasons."  I am trying to find a workaround for this -- I get too much spam at the free accounts (hotmail, yahoo, etc) to use them as a reliable business email address, but I also need for the Hotmail folks to be able to get my replies, because there are so many of you out there.  So please bear with me.  I am not ignoring you: I'm just trying to figure out how to work around this latest odd little technology problem.

I guess this is a better time for this to happen than, say, a month ago when we were at the height of Christmas orders.  Everything that we expected for Christmas delivery should be on its' way to you (or is waiting at the studio for pickup as of tomorrow morning). If you call, the studio is closed until after New Years.  Abbey is on vacation and I am trying to get things settled after weeks of being in "go mode" non-stop with Christmas orders.  I'll return all calls after we're back in on January 3rd, and I'll be checking email every so often in case of an emergency.

And on that note, if you have completed a session in 2007 and are NOT a current Little Blessings member (meaning, your child has not reached his/her first birthday), I wanted to make sure that everyone was aware that our new price list will be active as of January 15th.  Any sessions booked between today and Jan 15th and any prints ordered between now and then, will be under 2007 pricing.  But anything from last year that is ordered after that date will be by the 2008 price list.  So if you are interested in reprints from sessions, or have yet to place your order, please send me a note or leave me a message at the studio ASAP so that we can get that processed and you can take advantage of those 2007 prices one last time.

That's it for now.  I really will be back later with some images, for my blog stalkers (you know who you are).  ;)

Email is Back!

Well, for the moment at least.  If you emailed me last week or over the weekend and have not heard back, any time the server was down it appears that anything sent was "lost in space," which drives me absolutely crazy.  We may have another outage soon (I hope) as my site is moved to a new hosting company.  I'm still waiting on a move date for that though.

Christmas mini-session orders should be here tomorrow.  The cards from those orders should be here by next Wednesday.  Just wanted to update those of you who are waiting.  :)

ARGH again

My site and email are down AGAIN.  We have had intermittent email all weekend, and now it is just totally down.  So if you have tried to contact me and haven't gotten a response, that is why.  There is also no access to the website so all galleries and other info are unavailable for the moment.  I am trying to get switched to new hosting this week -- we will see if my current host will cooperate.  The studio is, as always, closed on Sundays and Mondays and we had a very VERY busy end of the week and weekend, so if you have called, I will get back to you tomorrow morning when we're back in the studio.

Several orders are going out this week to out-of-staters.  Our Christmas deadlines are looming.  If you have an order that you would like delivered before Christmas, now is the time to get it in production.

Thanks, and I'm sorry for any inconvenience.  I am VERY frustrated with the site issues, as I know you are as well.  We're getting them taken care of for good this time, if I have anything to do with it.